IDC and Darwinbox Executive Roundtable
Optimizing for AI Architecture in the era of Agentic Debt
In Partnership With
Every wave of enterprise technology carries a hidden cost of speed. As organisations move AI agents from pilots into core workflows, the gap between a successful demo and getting agents into production is becoming increasingly clear, with security, permissions, data, governance, and integration often standing in the way. IDC research points to a familiar pattern re-emerging in a new form: agentic debt.
Four barriers are emerging as organisations scale agentic AI: point agents built instead of platforms, hallucination and bias caused by ungrounded data, governance gaps and agent sprawl, and cost sprawl from the same technology stack being replicated across functions. As point agents proliferate, organisations must also consider how they establish organisational context, decision rights, accountability, and interoperability across an increasingly complex AI environment.
IDC forecasts that by 2029, only 30% of CIOs will have successfully implemented agent architecture and lifecycle management programs robust enough to contain the risks of rogue agent behaviour, security and compliance failures, and agent sprawl. Without a central management and control platform for cross-departmental scale, governance, and interoperability, IDC projects that by 2030, 100% of enterprise agentic application initiatives will fail to achieve their full return on investment. For Malaysian organisations moving quickly on agentic AI, the architecture and governance choices made today will determine whether these investments can scale as a trusted part of the enterprise.
Hosted by IDC and Darwinbox, this closed-door roundtable will bring together senior technology and workforce leaders to exchange perspectives on what an enterprise-ready agentic architecture should look like, and how organisations can balance innovation with security, governance, interoperability, and measurable business and workforce value.
Strategic Discussion Areas
Building the right data, identity, governance, and integration foundations for agentic AI
Addressing the four barriers: point agents, ungrounded data, governance and agent sprawl, and rising AI costs
Balancing AI innovation with security, governance, and measurable business and workforce value
Moving AI agents from pilots to production at enterprise scale
Managing agent proliferation, accountability, and interoperability across functions
Agenda
The New Era of AI Operations
One Day Event
Registration & Networking
Welcome Address
AI-Driven Operations: Building a Unified Human–Machine Operating Model
Dr. Christopher Lee Marshall
Vice President, Financial Insights, IDC
Rearchitecting to Productionize AI In The Era of Agentic Debt
Aditya Ashokkumar
Director – Global Technology Solutions and CIO Advisory, Darwinbox
Open Discussion
Summary & Closing
Lunch & Networking
Speakers
Dr. Christopher Lee Marshall
Vice President, Financial Insights
IDC
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Dr. Christopher Lee Marshall
Dr. Chris Marshall is Program Vice President for IDC Asia Pacific, responsible for the Analytics, Big Data and Artificial Intelligence practice. Dr. Marshall’s core research coverage includes the development of Data Analytics and Machine Learning competencies and their implications – the threats and opportunities facing organizations as they seek to augment and automate their knowledge-based work.
Previously, Chris was a senior executive in IBM Watson Financial Services where he led their AI-enabled risk and analytics practice in Asia. Before joining IBM, he held senior business development and management roles in big data and analytics at KPMG, Oracle and UBS.
- MA in Theoretical Physics from Cambridge University.
- MBA from University of Chicago
- Doctor of Business Administration from Harvard Business School
- Professor of Computer Science at National University of Singapore.
- Co-Founder and Director of NUS Program for Research in Intelligent Systems
- Co-Founder and Director of NUS Risk Management Institute
- Author of widely used textbook on Operational Analytics
- Frequent speaker, presenter and moderator at industry conferences
Aditya Ashokkumar
Director – Global Technology Solutions and CIO Advisory
Darwinbox
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Aditya Ashokkumar
At the helm of Darwinbox’s Global Technology Solutions, my focus is on steering Darwinbox’s GenAI technology solutioning of our capabilities, leading Agentic AI Pilot solution scope, driving solution conversations with MCP server, leading AI governance and evals following expert IT application integrations delivered through our extensibility architecture.
Held ownership to drive Darwinbox’s integration builder extensibility “Darwinbox studio” and the pursuit of automation at scale is leveraged to deliver employee experience cutting across workflows in organization.
The consulting and advisory org I forefront also spread across the domains of Cloud hosting and architecting, Infrastructure and Monitoring advisory, Cybersecurity and Geographical compliances.
Led and delivered enterprise target state architecture leading to measurable business outcomes with a team of 12 consultants involved in both pre and post solution architecting across NORAM, EMEA,MENA and APAC realising substantial ROI for clients and fostering a culture of technological excellence.
Key Business and IT metrics impacted includes : Process Turn around time, Deployment time of a process and Optimisation of TCO in support and maintenance of software development operations.
In Partnership With
Darwinbox
A new-age, enterprise-ready, HCM platform that enables enterprises to automate day-to-day HR processes, simplifies human interactions, and delivers actionable insights to build better workplaces.
Venue
Four Seasons Hotel Kuala Lumpur
Room: Ballroom 1
Jalan Ampang, Kuala Lumpur
Experience unparalleled luxury at Four Seasons Hotel Kuala Lumpur in the heart of Malaysia’s dynamic capital, just steps away from the KLCC shopping complex and Petronas Twin Towers. Surrounded by vibrant multicultural energy, our Hotel takes centre stage with its unique blend of panache and sophistication, combining extraordinary dining experiences, sleek and spacious accommodations, and legendary Four Seasons service. Our Hotel exudes success and style in the city, embodying the essence of upscale urban living in Kuala Lumpur.